QUALITY STANDARDS

Health'S BASKET QUALITY POLICY

Quality is a word synonymous with Health Basket,we take pride in our stringent quality standards. We go to great lengths and take the utmost care and precaution to ensure that each day our customers get nothing but the very best across all our products, services & interactions. Here are a few quality standards that we practice at Health Basket.

TOP QUALITY LEVELS

When you walk into our store you can be sure that you will get the best quality level of fresh produce products in the city. Our teams take great pains to locate and source only the finest available produce in every fruit and vegetable.

EVERYDAY FRESHNESS

All fresh produce and bakery products retailed at our stores are procured on a daily basis. These are delivered every morning to the stores. Stale and old produce of the previous days is discarded or sent back to be resold through other channels. This ensures that Healths Basket consumers always get to choose from a wide variety of the freshest produce & bakery products.

APPROPRIATE CARE IN STORAGE

We store our products as per recommended conditions and ideal temperatures. We do not switch off our Freezers, Chillers or other refrigeration equipment at night. This is to ensure that temperature sensitive products are stored at correct temperatures all through. We switch on exhaust fans at night to adequate ensure air circulation for ambient products. Even though our store running costs are higher, we believe that this is a small price to pay to ensure 100% fit for consumption products at all times.

ONLY HIGH QUALITY VENDORS

We only deal with suppliers and vendors who trade ethically. We do not deal with the grey market or with vendors who have a reputation to deal in products by abusing and altering sell by dates. In the unlikely event that any of our suppliers is caught tampering with sell by dates, we penalize them appropriately and their supply contracts to our stores are terminated.

RETURN POLICY

In the unlikely event that the products purchased from us are expired or spoilt when purchased, we would be happy to replace or exchange the foods so purchased or refund the money to the customer.